What is a Commercial Service Call?

Is it possible to get a free estimate?
ABSOLUTELY YES, call and let's discuss what your situation involves. We can handle most estimates over the phone. If you have a substantial project we will accommodate you.

So what is a Service Call?

A Service Call is when our technician shows up for a scheduled appointment within the designated time frame at your Place of business, this action constitutes a Service Call.

Our Commercial Service Call will include the following.

Arrival at your place of business in the agreed upon time frame. Our technician will spend the appropriate time necessary to evaluate your situation and present you a written recommendation to solve your technology issue.
At this time you can choose to either proceed or decline the recommended service.

There will be no hourly labor charges incurred during the evaluation process with one exception, "WAIT TIME." If we are put in the position that we must spend more than 15 minutes waiting for someone to get us where we can start the evaluation. Please know that the meter will be started.

Please "help us to help you" by alerting your staff so we can be as efficient as possible. Let us know ahead of time who we should coordinate with and we will handle it.

At this time you can choose to either proceed or decline the recommended service.

If you decide to accept, the time will be noted and the technician will proceed working under the posted labor rates. The first 20 minutes will be deducted from the total as this time is covered by the Service Call Fee. 

Should you decline the recommended service you will only be responsible for the Service call fee.